ICA Gruppen is a leading retail group with a focus on food and health. The Group includes ICA Sweden and Rimi Baltic, which conduct primarily grocery retail business; Apotek Hjärtat, which conducts pharmacy operations; ICA Real Estate, which owns and manages properties; and ICA Bank, which offers financial services. ICA Gruppen has approximately 2,100 Group- or retailer-owned stores and pharmacies.
The grocery retail business in Sweden is based on the “ICA Idea,” which combines entrepreneurship with scale economies and diversity, and local adaptation with large-scale operation and efficiency. Through cooperation and development of mutually supporting businesses, ICA Gruppen has built up a high level of customer trust, good profitability and a leading market position.
ICA Gruppen’s core business is grocery retail. Surrounding this, a number of businesses have been built up which individually and in cooperation contribute to an attractive customer offering and stable market position. All of the businesses are to be profitable and support the core business.
A clear trend in retailing is the ongoing digitalization, which affects all of ICA Gruppen’s businesses. A central part is the rapid growth of e-commerce. Physical and digital channels will complement each other in an entirely new way, and having a strong position will be a critical success factor going forward. At year-end ICA Gruppen had more than 200 stores affiliated with the e-commerce venture that was begun across a broad front in 2015.
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